Terms & Conditions

Terms for all bookings

Changes in Party Numbers

We understand that plans are subject to change, however to ensure the smooth running of our restaurant and maintain a prompt service to our customers, it is vital that you inform us ahead of time of any significant changes in your party's numbers.

Late / Partial Arrivals

Your table will be held for a maximum of 15 minutes after your booking time. After this time, your booking will be cancelled and the tables offered up to other customers. It is vital that you inform us if you are running late for your booking.

In cases where part of a group do not arrive on time, it is at the managers discretion whether to hold the full table for up to a further 30 minutes, or to offer part of the area back to other customers.

Payment / Charges

To book a large group at Stack and Still, a card detail is required to secure your booking. Until a card detail is stored on file against your booking, we will continue to take enquiries for the date in question. We urge all interested groups to provide a card detail to secure their booking at the earliest convenience to avoid disappointment.

Stack and Still charges a service charge of 10% on all bookings. See our 'Service Charge' section for more information on this policy.

Table Policy

Tables for large parties are subject to our table policy. We respectfully ask that customers vacate their tables after the required time in order to allow other customers to experience Stack and Still. During peak times this time is 90 minutes.

Proof Of Age / Abusive Behavior

Stack and Still operates on a zero-tolerance policy with regards to both underage drinking and inappropriate behaviour. Proof of age will be required for every guest wishing to purchase alcohol. Stack and Still will not tolerate any abusive or inappropriate behaviour towards it's staff or other customers.

If you have any questions or concerns, feel free to get in touch with the team at contact@stackandstill.co.uk

Terms for large groups (8+ Guests)

Our 10% Service Charge

Stack & Still charges a 10% service charge on all tables. This charge does not go to Stack & Still, it is passed directly to the team who look after you during your visit.

If you believe that the service you have received is below a reasonable standard, you are welcome to discuss this matter with our team during your visit, who will be able to remove the charge from the bill, should this be appropriate.

Key Points

"Kids Eat Free" Deal


This deal is available all day, 7 days a week.

Deal Terms

"Early Bird" / "Maple Mornings" Deal


This deal is available from 8am until 10am, Monday to Friday only.

Deal Terms

"Pancake + Pint" Deal


This deal is available from 6pm until 10pm at our West George Street branch, Monday to Thursday only.

Deal Terms

"Pancake Twosdays" Deal


This deal is available every Tuesday*, from 3pm onwards.

Deal Terms

Student Discount Offer

Deal Terms